Crossing international borders for medical treatment

Once your medical second opinion (MSO) takes place in your home country, a case manager from our clinical team takes you through your MSO review and guides you through the process of receiving treatment away from home. When you arrive at your medical treatment destination, we provide local assistance, and oversee the entire process in conjunction with your insurer, including:

• Providing an MSO
• Assisting with travel arrangements and VISA requirements
• Coordinating admission to your selected medical treatment center
• Providing an airport pick-up service
• Arranging 24/7 telephonic translation services by medically trained interpreters
• Providing treatment updates and treatment cost updates
• Conducting a pharmacy review of prescribed medication to ensure your medication is appropriate and legally compliant in your home country
• Organizing repatriation of mortal remains to your home country, respecting religion and culture

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• English