Paul M Vermeulen
Paul brings over 30 years executive experience leading global insurance organizations. Paul operated globally and lived on 4 different continents. As CEO, Paul oversees the overall operation providing key leadership within the organization. He also leads the business development initiatives globally. Throughout his career, Paul ran mature operations as well as turnarounds. In addition he was asked to run the startup of operations for his company both China and Europe. Paul joined MediGuide as CEO of MediGuide Insurance Services International in April of 2013 and was appointed CEO of the group in July 2015. Prior to MediGuide, Paul served in several strategic and key leadership positions at AIG, ACE, and Zurich Life. Most recently Paul served as President & CEO of April’s Pole International in France.
William Ashton, MD
As Medical Director and SVP of International Operations, Dr. William A. Ashton JR. has been part of MediGuide International LLC since 2007. Dr. Ashton is a dual alumnus of the prestigious University of Virginia and is a Diplomate of both the American Board of Internal Medicine and the American Board of Anesthesiology.
He brings to MediGuide an extensive and comprehensive background in clinical medicine after many years in private practice in Internal Medicine and Anesthesiology. Having practiced on the ‘front lines’ of clinical medicine for many years, this experience has allowed Dr. Ashton to communicate the complicated language of medicine with our clinical partners throughout the world. Dr. Ashton is the member of several professional societies including the American Society of Anesthesiology.
Dr. Ashton was the founder and Chairman of the first Bio-Medical Ethics Committee in Chester County, PA. The committee created guidelines which were adopted by the J.C.A.H.O. for implementation in other hospitals.The committee also developed the “Patient Values History” form, which was presented to the University Hospital Consortium and was published in the book Quality and Risk Management, Aspen publishers.
Kevin Thomas joined MediGuide in 2015 as Vice President of Global Operations. Kevin has over 25 years of experience in the International Medical Assistance and Medical Third Party Administration (TPA) industries, Kevin has been involved with these industries managing clients across Africa, Europe, Americas and Asia.
Prior to MediGuide, Kevin served as Executive Assistance at MSO International, for 3 years, and as the COO for InterHealth Technologies in South Africa for over 25 years. In this role Kevin lead the operations team responsible for managing international medical assistance operations for numerous assistance companies around the world, TPA work for a AXA PPP across Africa for a number of years, as well as establishing TPA/Assistance companies in Egypt and Afghanistan.
Susan L. Kelley
Susan has over 30 years of accounting and auditing experience in various industries, including global health care insurance companies, the hospitality industry and leading professional service firms dedicated to providing auditing services in the government sector related to unclaimed property. Susan is a certified public accountant with her permit to practice in the State of Delaware.
Susan joined MediGuide as the Financial Controller in December 2017. As the Financial Controller, Susan is responsible for the accounting operations of the company including, but not limited to, treasury, receivables, payables, foreign exchange management and regulatory compliance with local, state and federal reporting requirements.
Most recently Susan served as the Senior Audit Manager for Specialty Audit Services, LLC, a company specializing in unclaimed property examinations for compliance with state unclaimed property or escheat laws.
As Vice President of Clinical Operations, Kara leads the team responsible for connecting our Members to world leading medical centers, and providing answers to their medical concerns. Kara is committed to producing quality outcomes to exceed Member and client expectations and also plays a pivotal part in the development of new services going forward.
Kara is a results driven clinical operations leader and versatile healthcare professional with over 15 years’ experience in business and hospital settings. Kara has a proven track record of applying clinical expertise to solve complex business problems. Prior to joining MediGuide Kara worked as a Registered Nurse at Massachusetts General Hospital where she gained knowledge and experience by working in a variety of clinical areas across the medical center. Kara also served in several strategic leadership roles at Best Doctors, working within the business operation to help build a clinical team and operational workflow that supported multiple service lines including a second opinion service in the US and internationally. Most recently Kara served as the Director of Clinical Services for DaVita Healthcare Partners.
Co-founder of MediGuide India, Jayesh has around 15 years of experience in the Reinsurance Market and has focused on innovative solutions in the health Insurance Segment in the South Asian Region. Jayesh is a Fellow Member of the Insurance Institute of India and Associate Member of the Chartered Insurance Institute, UK. As 4th Generation Insurance Professional, Jayesh brings in in-depth knowledge of the Indian Insurance Market, which is fast growing and highly dynamic. Jayesh is mainly responsible for the development of Business in the Indian market for MediGuide.
With more than 10 years of managing experience, Ms. Sunster Tang joined MediGuide in 2016 as Reginal Director Asia with intensive industry knowledge and expertise, not only with the insurers but also with the service providers, to deepen the relationship and provide prompt support to our distinguished customers.
Prior to MediGuide, Ms. Tang had worked for WellPoint China since its China market entry in various functions along with the company’s expansion and growth. It enabled her full range of exploration to not only the healthcare system localization, product formulation, TPA services construction but also the market research and brand build-up strategy and activities, as well as the government relations and external affairs. After WellPoint, she spent 2 years with a small British insurance company LAMP as its GM for China market to manage its TPA presence in China, for both sales and operations.
Gus brings 48 years of experience in the South African insurance brokering and underwriting market to MediGuide Africa. Gus is an Associate Member of the Chartered Insurance Institute in the UK, The Insurance Institute of South African and is currently a Lloyd’s Coverholder in South Africa. In 1998 Gus became a founding Member and Executive Director of Glenrand MIB Limited, one of South Africa’s largest Insurance Broking companies which was listed on the Johannesburg Stock Exchange, with the responsibility of the groups new business development and specific focus on the groups five Underwriting Management Agencies ( UMA). In 2006 Gus sold the Groups five UMA’s and joined the team at Travel Insurance Consultants, a company he founded in 1988, specializing in the international travel insurance market. Gus’s relationship with Underwriters at Lloyd’s spans 29 years. In 2014 Gus joined his son, Andrew, in a family controlled Accident and Health Underwriting Agency called Praesidio Risk Managers. Praesidio Risk Managers are proud shareholders in MediGuide Africa.
Enrique has more than 30 years in the insurance and financial services business in various companies like Citibank, AIG and Chubb Insurance. Enrique’s know-how is in Employee Benefits, Accident & Health and Alternative Distribution and he was a leader in multiple projects. He has a postgraduate degree in Strategic Marketing from Georgetown University. He has developed over the years an extensive network in Latin America with Insurance Companies and Brokers. Now in MediGuide he is responsible for Business Development in Latin America.
With his focus on bringing innovative solutions in the health Insurance Segment, he is mainly responsible for the business development in Poland. Wojciech brings his knowledge of the Polish Insurance Market combined with his prior experience in providing Medical Second Opinions solutions for Polish cancer patients.