The Life-Changing Power of a Medical Second Opinion
Rediscovering hope and mobility
Jackie, a 73-year-old energetic and fun-loving woman enjoyed traveling, gardening, and being with her grandchildren. However, she began experiencing chronic back pain and fatigue.
Initial diagnosis
Diagnosed with scoliosis, she was prescribed a restrictive brace, which she would have to wear all the time except when sleeping or bathing. She was informed that the brace would severely limit her mobility. She wouldn’t be able to garden, move her head, or travel to see her family. It was also suggested that the brace might impact her balance, requiring a walking stick and assistance getting up, sitting down, and going to the bathroom.Despite her diagnosis, Jackie, always positive and valuing control over her choices, sought to understand her prognosis and explore her options. She wasn’t getting the clear answers she needed. The best her treating team could offer was managing the condition with her brace and pain medication, which left her feeling hopeless about her future.
Medical second opinion
After consulting with her family, she reached out to MediGuide for a medical second opinion. Kristyn D’Angelo, her assigned case manager, provided empathetic and thorough support from first contact to the follow-up after the medical second opinion review. Kristyn made sure she understood Jackie’s situation, listening patiently, and asking thoughtful, empathetic questions. The process moved quickly once all the medical records, had been collected from three different hospitals.The specialist who reviewed Jackie’s case provided a clear and thoughtful analysis. While agreeing with the diagnosis and treatment, he made some additional recommendations. He encouraged Jackie to ask specific questions about her treatment such as the type of brace, the daily length of time required, and the potential benefits of physical therapy exercises to alleviate pressure.
Outcome
With newfound confidence, Jackie visited the orthotist and, armed with informed questions received a different brace. The new brace supported her spine while allowing greater mobility, only needing to be worn for four hours a day. Additionally, she started a physical therapy regimen to further improve her condition. Six months later, Jackie was back to gardening, and preparing to hop on a plane to visit her grandchildren.Since receiving my medical second opinion from MediGuide and following the specialist physician’s advice, I was able to sleep soundly for the first time in a very long while. Thanks to the MediGuide team, Kristyn especially, I regained control of my health, and I’m able to live an active and fulfilling life.’
Empowering better health outcomes
Jackie’s story highlights the profound difference a second opinion can make. It’s not just about confirming a diagnosis or treatment plan but about empowering patients with knowledge and options. MediGuide’s commitment to high standards ensures that every patient receives the care and attention they deserve. If there’s even a slim chance that a medical second opinion can change the course of a person life, they should have the opportunity to do so.By partnering with MediGuide, you can provide your members or employees the same life-changing opportunities for better health outcomes. Offering a medical second opinion as part of your insurance or benefits package can empower them to make informed healthcare decisions, improving their quality of life and overall wellbeing. At MediGuide, we’re here to help your members or employees take can control of their health and improve their prognosis, just like Jacky did.
Ensure the best possible care. Partner with MediGuide to offer access to expert medical second opinions. Get in touch with us today to learn more about how we can help improve health outcomes and provide peace of mind.